About Us
Background
EMI Health is a nonprofit organization, which was founded June 26, 1935. Since that day, EMI Health has continued to evolve into the highly successful health insurance organization that it is today, and we will continue in our efforts to keep health benefits at a maximum and health insurance premiums at a minimum.
Managed Care
In an era of uncontrolled medical costs, it’s important to have an insurance company that will make certain its members are charged fairly for medical services and supplies. Insurance companies with large groups of insured members can establish contractual relationships with physicians and hospitals, agreeing to channel the health care needs of its members through these member physicians and hospitals. As a result, the insurance company helps to control the cost of services and supplies rendered. When these costs are controlled, premiums remain lower, and the amount the member has to pay for out-of-pocket expenses is lower. In short, everyone wins.
EMI Health leads the way when it comes to provider networks. This gives you access to some of the largest networks of doctors and hospitals in our operating area. Even in the remote areas that we serve, we work hard to establish relationships with providers that are willing to save you money. Whether it be through a preferred provider network, a health maintenance organization, or a conventional indemnity insurance arrangement, you can be certain that we will work hard to save you money.
A Mutual, Nonprofit Company
As a nonprofit company EMI Health enjoys certain advantages that are subsequently passed on to its members. To understand these advantages, you must first understand how insurance companies are formed.
There are two kinds of insurance companies: mutual and stock. Mutual companies are formed as service companies with their customers as the owners. They are designed to provide medical benefits to subscribers at the lowest possible costs. The customer’s best interest is kept in mind in a mutual company.
On the other hand, some companies are formed as stock-held, profit making ventures. They may provide some good services, but their incentives are based on making a profit for the stockholders and owners.
EMI Health was originally formed as a teachers’ welfare organization and has since evolved into a mutually-owned, nonprofit company. There are no stockholders to pay profits to, therefore excess earnings are redirected into lower premiums and better benefits for our subscribers. Nonprofit organizations also receive favorable tax advantages that further cut the cost of providing benefits.
Customer Service
Health insurance is, at best, a confusing matter. Dealing with doctors, hospitals and insurance policy provisions requires a special language all its own and can easily lead to misunderstanding between concerned parties. How willing the insurance company is to keep the lines of communication clear can determine how satisfied members are with their insurance.
EMI Health makes customer service a very high priority. Toll-free telephone lines make access easy from anywhere in the United States. A large full-time staff of customer service personnel stands by to answer any questions regarding coverage, enrollment, billing, and claims. Customers near the office are welcome to take advantage of our walk-in service. Whether you are near or far away, you can count on high quality, caring service.
Proven Track Record
With over 2,000 companies in the United States selling life and health insurance, there are many that don’t meet the measures necessary for long-term security. Health and life insurance contracts can become life-long obligations, and you want to know that you are doing business with a company that will be here throughout your lifetime.
EMI Health has been in business since 1935 and has weathered the storms of depression, recession, and inflation. We have operated safely through sound business practices and conservative leadership. You can be assured that we will continue the practices that have worked well for our policy owners for generations to come.
Solvency
The margin of assets over liabilities is a strong measurement of financial soundness and indicates how well a company can meet its obligations as they become due.
EMI Health enjoys a safety factor greater than most large insurance companies. Our ratio of assets over liabilities is one of the strongest in the industry, and assets are invested primarily in investment-grade securities for a safer operating company.
Surplus
Just as extra money in your personal bank account protects your family against unforeseen financial emergencies, a high surplus ratio may indicate a company’s ability to take emergencies in stride.
EMI Health maintains a high ratio of surplus funds to policy reserve liabilities. This simply means that if catastrophic medical claims come your way, you can rest assured that claims will be met in a safe and timely manner.
