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What will you do if you are a victim of a year-long cyber-attack!

By Lauren K. Ohnesorge – Senior Staff Writer, Triangle Business Journal Jun 26, 2018

A Florida chicken-focused restaurant chain with numerous N.C. locations says it has been the victim of a year-long cyber-attack, potentially putting customer credit card data at risk.

PDQ, which stands for People Dedicated to Quality, confirms that a “hacker” accessed personal information from its computer system, data that includes credit card details such as names, numbers, expiration dates and cardholder verification value.

Most of PDQ operations were affected, except for a handful of Tampa locations and the PDQ store on Raleigh’s Edwards Mill Road. That means stores on Durham’s Watkins Road, Raleigh’s Falls of Neuse Road, Cary’s Winston Hill Drive and Wake Forest’s Northpark Drive may have been affected. The company also operates stores in Fayetteville, Concord, Cornelius, Winston-Salem and Hickory.

“Based on the nature of the breach, it was not possible to determine the identity or exact number of credit card numbers or names that were accessed or acquired during the breach time period,” the company stated on its website.

The breach is believed to have occurred between May 19, 2017, and April 20, though the company learned details of the incident June 8, according to its statement.

The company notified the state June 22, according to records provided by the state Attorney General’s Office.

PDQ claims to have “acted immediately” once it suspected a breach, engaging with a cybersecurity firm that conducted a comprehensive forensic review of the attack. It’s also taken steps to “strengthen” its system to prevent another incident.

PDQ is owned by Captiva MVP Restaurant Partners.

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